with our clients and peers. Family Support Staff have strong interpersonal, and communication skills, both verbal and written and have strong computer skills. They possess efficient time management and prioritization skills. They are organized and focused, work well independently and as a member of our larger team. Family Support Staff take initiative and make independent decisions that are consistent with the policies and procedures, while seeking guidance from the Program Director or Shelter Manager when presented with a challenge or barrier. Family Support Staff are open minded and flexible in working with challenging clients, while remaining consistent and supportive of all teammates.